Terms of Service

By accessing or using the Paitify platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service. We reserve the right to update these Terms at any time. Continued use of the Service following notification of changes constitutes acceptance.

Paitify is a spend policy engine designed for autonomous AI agent systems. The Service enables companies to define spend policies, authorize agent transactions in real time, and maintain audit trails. The Service is available as a cloud-hosted SaaS and as a self-hosted deployment.

We reserve the right to modify, suspend, or discontinue the Service (or any portion thereof) at any time with reasonable notice.

To use the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your API keys and credentials
• All activity occurring under your account
• Ensuring that all agents using your API key comply with these Terms
• Notifying us immediately of any unauthorized account access
• Providing accurate account information and keeping it up to date

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Facilitate fraudulent financial transactions or money laundering
• Circumvent payment controls or compliance requirements
• Attempt to reverse-engineer, decompile, or extract source code
• Use the Service in ways that damage, disable, or impair our infrastructure
• Scrape or harvest data from the Service in an unauthorized manner
• Resell, sublicense, or redistribute the Service without authorization

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

Your plan determines your monthly authorization quota and rate limits. Requests exceeding your plan quota may be throttled or rejected. We reserve the right to impose rate limits at our discretion to ensure service stability for all users.

You are responsible for designing your agent systems to handle rate limit responses gracefully. Abuse of the API, including intentional flooding or circumventing rate limits, may result in account suspension.

You retain ownership of all data you submit to the Service, including policy configurations, agent identifiers, and transaction data. By submitting data to the Service, you grant Paitify a limited license to process and store that data solely for the purpose of providing the Service to you.

We do not claim ownership of your data and will not use it for purposes other than operating and improving the Service. Aggregated, anonymized data may be used for statistical analysis and product improvement.

We target 99.9% uptime for the cloud-hosted Service. Planned maintenance windows will be announced with at least 24 hours notice. For self-hosted deployments, uptime depends on your own infrastructure.

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation. In the event of a service disruption, we will work to restore service as quickly as possible.

Paid plans are billed monthly in advance. All fees are non-refundable except as required by law or as expressly stated in these Terms. You authorize us to charge your payment method on file for all applicable fees.

If payment fails, we will notify you and provide a grace period before downgrading or suspending your account. We reserve the right to change pricing with 30 days notice.

The Service, including its software, algorithms, design, and documentation, is owned by Paitify and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.

Feedback, suggestions, or ideas you provide about the Service may be used by us without restriction or compensation.

To the maximum extent permitted by applicable law, Paitify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid to Paitify in the three months preceding the claim.

Paitify is a policy enforcement tool. You are solely responsible for the financial and operational decisions made by your AI agents. We do not guarantee that our policy engine will prevent all unauthorized or unintended expenditures.

You agree to indemnify and hold harmless Paitify, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising from: your use of the Service, your violation of these Terms, or your AI agents' actions.

You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately if you violate these Terms or if we are required to do so by law.

Upon termination, your right to use the Service will cease. We will retain your data for 30 days after termination before deletion, during which time you may export your data.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware, and you consent to personal jurisdiction in those courts.

For legal inquiries regarding these Terms, please contact: